Once an order is placed the processes cannot be stopped. Please make sure you really want the order before placing it. When an order is placed it is dispatched directly to our production facility within 1-2 hours. Once they receive the order it is already being prepared for printing and shipping.
Most Items print and ship with 2-5 Business Days. Some products can take much longer for shipping such as our hand made items, blankets, hoodies,purses, shoes or handbags. The shipping time will be stated on the product details page. Free standard shipping is USPS first class mail with a tracking# and can take 2-7 days delivery time.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If you are located outside the USA there could be custom charges associated with orders entering other countries. MPX CLOTHING is not responsible for any fees or customs charges.
WE HAVE A 100% SATISFACTION GUARANTEE ON EVERY ITEM IN OUR STORE!
You may return new, not worn or washed items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
There are no returns or exchanges for any of our custom shoe orders unless the item is defective or received the incorrect item.
You should expect to receive your refund within 7-10 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper and the bank processing the refund.
There are absolutely NO RETUNRS or EXCHANGES on any of our custom printed Converse shoes.
If you need to return an item, simply send an email to us at firstname.lastname@example.org. We will provide instructions on how to return your item