Frequently Asked Questions

Frequently Asked Questions

HOW CAN I CHANGE MY SHIPPING ADDRESS?

By default, the last used shipping address will be saved into to your Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to. You cannot change your shipping address after the order has been placed or shipped.

HOW CAN I TRACK MY ORDERS

After logging into your account, the status of your checkout history can be found under Order History. You can also find on the top menu under Shipping & Returns the " Track Order" Link. Click that link and enter your order# and email address. 

CAN I CANCEL MY ORDER

You cannot cancel and order after it has been placed. Your order goes directly to our warehouse for dispatch. Since some items are hand printed or handcrafted we cannot canecl an order. You can however send it back for a full refund after it has been received by you. Please send an email to mpxclothingservice@gmail.com for further instructions on how to return your order. 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Most orders are shipped within 3-5 days after placing them. Some orders take between 5-10 days to receive. Others can take upwards of 30 days. This all depends on the product order. Since some of our items are hand printed or handcrafted these can take more time to create and send to you. 

HOW ARE ORDERS SHIPPED?

Most of all orders are shipped via USPS or UPS. Tracking numbers will be emailed to you when the order has been shipped. This will allow you to track the order after we give it to the the shipper. 

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we are accepting Cred/Debit cards such as Visa , Mastercard and Discover. We also accept Apple Pay and PayPal.

CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?

Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.

CAN I EXCHANGE OR RETURN ITEMS.

Yes! You can return unworn un-used items within 30 days of purchase. Just send us an email to mpxclothingservice@gmail.com and we will give you instructions on how to exchange or return your item. 

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